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How bat77 Handles Your Privacy

This page sets out what data bat77 collects from your account, why we need it, and how it is protected. Your payment details — submitted through JazzCash, Easypaisa, or Raast when you deposit — are handled under the same security controls as your login…

Account Data ProtectedPayment References SecuredYour Rights Are ClearMobile and Desktop AccessPakistan Accounts Supported
bat77 How bat77 Handles Your Privacy
DATA SAFETY MEASURES

How We Protect What You Share

Your data security starts at the account level. Every time you log in, OTP verification confirms your identity before access is granted. Payment references received from JazzCash, Easypaisa, and Raast transactions are stored in access-controlled environments — your PINs and bank credentials are never stored by us. Cookies track only your session and layout preferences, and you can clear them from your browser at any point.

Encrypted Connections Your account data travels over encrypted connections at all times. Payment references from JazzCash, Easypaisa, and Raast transactions are stored in secure, access-controlled server environments.
Cookie Control Cookies on bat77 track your session and layout preferences only. You can clear or block cookies through your browser settings on any device — mobile or desktop.
OTP Login Checks Login access uses OTP verification to confirm your identity each session. Unusual device or location access attempts are flagged for review before your account is reached.
Retention Policy We hold your data while your account is active and for a defined period after it closes, in line with record-keeping rules that apply where we operate.
CONTACT ABOUT PRIVACY

How to Reach Us About Your Data

Our privacy team can be reached through the channels below. When you write in, have your registered account number ready — it helps us locate your records and respond to the right account. We handle data access, correction, and deletion requests on working days. If you are reaching out from Pakistan or another region where local law permits data requests, we will confirm what steps apply to your account.

Live Chat Reach our support team through live chat on bat77 at any time. Ask about data access, correction requests, or removal — have your registered account number ready.
Email Support Write to us with your account details and the specific privacy action you need. We handle data access, correction, and deletion requests on working days for eligible accounts.
Account Settings Some data preferences — like cookie settings and notification choices — sit directly in your account settings panel, accessible on both mobile and desktop at any time.

Privacy Questions You Actually Ask

These are the questions we get most often about how your account data is collected, stored, and managed. If what you need is not answered below, reach our support team via live chat on bat77 or send an email with your account details. Your data request gets handled in line with whatever obligations apply in your region — we do not take a one-size approach when it comes to access and rights.

We collect your name, contact number, email address, and identity documents submitted at verification. Payment transaction references from JazzCash, Easypaisa, or Raast are also logged for your account.

No. Your mobile wallet PIN stays between you and your payment provider. We log only the transaction reference and confirmation sent by the payment gateway — never your credentials.

Yes. Contact our support team through live chat on bat77 or via email with your account number. We will confirm what data we hold and share it with you.

We keep your data for a reasonable period after account closure, in line with applicable obligations where we operate. Once that period passes, we remove your personal records from active systems.

We do not sell your data. We share it only with payment processors like JazzCash, Easypaisa, or Raast and service providers who directly support your account operation.

Log into your account and go to your profile settings to edit basic details. For verification documents or account name changes, contact support directly through live chat on bat77.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.